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INFORMATION

WHERE ARE YOU LOCATED?

Located at Wellspring Church

4457 New Street, Burlington ON

WHO SHOULD COME TO COUNSELLING?

Counselling is both for the person who is feeling immense pain and for the person who is enjoying life and wants a place to explore further growth. Because counselling is about soul care and a place to be heard, every person can benefit from therapy.

HOW LONG DOES EACH THERAPY SESSION TAKE?

Each session is 50 minutes.  I work with clients to develop a treatment plan and a course of therapy uniquely designed to fit their needs. With that in mind, counselling can last just a few weeks or go on for many months, depending on what you need to work through and your own pace and individual process.

WHAT IS THE COST OF A THERAPY SESSION?

Please email linda.gould.counselling@gmail.com for hourly rate and services.



DO YOU HAVE SLIDING SCALE RATES?

I have a limited number of weekly sliding scale appointments for those  who require financial aid. Please email or call for details.

WHAT TYPE OF PAYMENT DO YOU ACCEPT?

Invoices are paid by e-transferring payment to linda.gould.counselling@gmail.com using the provided password.

CAN I REMIT MY INVOICE TO MY HEALTH INSURANCE CARRIER?

As a Registered Psychotherapist, invoices are eligible for remittance for those with Counselling/Psychotherapy benefits.

DO YOU OFFER EVENING OR WEEKEND APPOINTMENTS?

In addition to daytime appointments, I offer both evening and Saturday appointments. Please call or email to inquire.

WHAT IS KEPT CONFIDENTIAL?

All information within counselling appointments are strictly confidential. Consent and confidentiality guidelines will be reviewed during the first appointment.

HOW TO RESCHEDULE OR CANCEL  A SESSION?

Your therapy session is time which is reserved by you, for you.  I require 24 hours’ notice to cancel an appointment without being charged.   If you cancel with less than 24 hours’ notice, you will be charged for the time unless we can reschedule to another time which I have available in that week.   There is no guarantee that another appointment will be available.

PRIVACY POLICY

Linda Gould Counselling (LGC) values and respects your privacy. The policies below are intended to clearly inform our users about our privacy practices and procedures regarding website use.

Personally Identifying Information LGC

 does not collect personally identifying information (such as a user’s name, address, telephone number or email address) about users of our website, except when specifically and knowingly provided by such users.

Non-Personal Information

In some cases, we may collect non-personal information. Examples of this type of information include the type of Internet browser you are using, the type of computer operating system you are using, and the domain name of the website from which you linked to our site or advertisement. We may use this information for various purposes, including system administration.

Use of Personally Identifying Information

LGC does not share personally identifying information with third parties, other than the minimum necessary to perform user requested tasks, such as a credit check for credit card payments to LGC. LGC may use personally identifying information from user emails sent to us to contact users in the limited circumstances noted below: By providing an e-mail option, we intend to provide a means by which you may send comments, questions, resumes, and other communications to us. These messages are forwarded to the appropriate persons at LGC for response at their discretion. In addition, when you send an e-mail message to LGC and you indicate an interest in our products or services or we believe you may have an interest in our products or services, we may from time to time use the contact information to provide you with marketing information we think would be of particular interest. We will always give you the opportunity to opt out of receiving such communications by notifying us of your preference to opt out us via email.

Security

LGC is committed to taking reasonable steps to ensure the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information provided to LGC.

Privacy Precaution Warning

Please note that no data transmission over the Internet is 100% secure. As a result, we cannot guarantee the security of the information that you transmit via our online services. Please note that we reserve the right to access and/or disclose the user information discussed herein (including personal information) as required by courts and/or administrative agencies and to the extent required to permit us to investigate suspected fraud, harassment, or other violations of law or our website rules or policies.

Your Consent

By using this Web site, you consent to our use of your personally identifying information and non-personal data as specified above. You further authorize the export of personal information to Canada and its storage and use as specified in this policy when you provide such information to us. This policy and all legal obligations of LGC are subject to the laws of Ontario and Canada, regardless of the location of any user. Any claims or complaints must be filed in Canada in the Province of Ontario. If LGC decides to change this Privacy Policy, we will post those changes on this page, so you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

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